Last updated: October 15th, 2024
At SnapExplain (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://snapexplain.com and our Chrome extension (“Service”).
If you do not agree with the terms of this Privacy Policy, please do not access the Service.
1. What Information Do We Collect?
We collect personal information that you provide to us when you register on our Service, such as:
- Names
- Email addresses
We do not use cookies or similar technologies.
2. How Do We Use Your Information?
We process your personal data to:
- Provide and maintain our Service.
- Allow users to create personalized explanations for text strings that can be accessed via our Chrome extension.
- Handle payments and account upgrades for paid users.
Your personal information is used strictly for providing the Service and facilitating payments via Stripe for premium features.
3. Payment Processing
For processing payments, we use Stripe. Your payment information is handled securely by Stripe, and we do not store any payment details on our servers. You can review Stripe’s privacy policy here.
4. Data Storage and Security
We use Bubble to securely store your personal data. We take all reasonable precautions to ensure that your data is protected from unauthorized access or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You have the right to correct any inaccurate or incomplete data.
- Erasure: You can request the deletion of your account and personal data at any time by contacting us via email at [email address].
- Data Portability: You can request that we provide your data in a portable format.
6. How Long Do We Retain Your Data?
We retain your personal data for as long as your account exists. If you request to delete your account, we will delete your data in accordance with applicable laws.
7. Data Sharing and Transfers
We do not share your personal information with any third parties except for Stripe to process payments for premium accounts. We do not transfer your personal data outside of the European Union (EU).
8. User Notifications
If we make any updates to this Privacy Policy, we will notify you via in-app notifications and emails. Please review the Privacy Policy periodically for any changes.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
Email: hey@snapexplain.com
Website: https://snapexplain.com
By using our Service, you agree to the terms outlined in this Privacy Policy.